Mandarin Palace review
Launched in 2009, Mandarin Palace Casino offers players an exotic online venue with all the mysticism of the Far East. The casino is owned by the Genesys Group and is powered entirely by unique 3D Saucify software originally known as BetOnSoft. Every casino in the Genesys Group including Mandarin Palace Casino, welcome players from the USA as well as most countries on the globe. Mandarin Palace Casino is a download or instant play venue with certified virus free software. The unique library of 160 games is growing fast with new games added at regular intervals. Whilst there are no live dealer tables, the ‘live’ quality of the 3D table games gives players a comparable casino experience. The cutting edge mobile platform offers players at least 50 games to enjoy on the move straight from their browser without downloading apps. Mandarin Palace Casino is available in English, German, Italian and French. The 24/7 live support is exceptional with 10 international toll free numbers listed on the contact page as well as live chat directly from the website.
Review of Mandarin Palace Casino Features
The Mandarin Palace Casino platform with its unique library of 160+ games is powered by the leading software developer Saucify. As a matter of fact, the ‘fun’ brand name was launched in 2014 by BetOnSoft who were looking for a memorable name to boost their visibility in the industry. As well as 3D graphics and amazing sound support, Saucify games feature valuable jackpots and spectacular bonuses. In fact, video poker experts often say that Saucify video poker games are the best in the business.
Easy and Safe Casino Software Download
Players at Mandarin Palace Casino can choose to download the casino software or play instantly from the PC or MAC browser. Significantly, players who feel apprehensive about downloading the software can relax, as Mandarin Palace Casino guarantees the software is completely safe and certified free of viruses. So you can install the free software in less than a minute and play whenever you like with one click on a tab.
A key point to remember is that you can check your play history at any time as well as monitor your deposits to the casino. Without a doubt the transparency at Mandarin Palace Casino is commendable and positions it firmly amongst the most secure online casinos in the industry.
Sign-On Bonus at Mandarin Palace Casino
When you join the Mandarin Palace Casino and make the first deposit to your account, it will be matched immediately with a FREE 100% sign-on bonus up to £500. A key point to remember is to include the bonus code REDLANTERN when you fill in the registration form for the new casino account.
Sign On Bonus Wagering Requirements
Before you can cash out your free bonus and all the winnings, you need to complete the bonus wagering requirements or you lose them. All online casinos protect themselves from bonus abuse by employing different bonus wagering requirements. Specifically at Mandarin Palace Casino you need to play through the bonus 40X on slots, Keno or scratch games.
It’s important to realise that you can’t play video poker or table games while the welcome bonus is open. Once you make more than 3 deposits to Mandarin Palace Casino, you can play on any casino games when a bonus is open. Whilst the percentage contribution of your bet varies with the game categories, all games make some kind of contribution however small.
Additional Welcome Bonuses at Mandarin Palace Casino
Players can earn three more deposit bonuses as part of the welcome package at Mandarin Palace Casino. As with the sign-on welcome bonus, each bonus must be played through 40X before you request a cash out from your casino account.
Second deposit offer – 75% up to £625 with the bonus code CHINESECOIN
Third deposit offer – 100% up to £500 with the bonus code DANCINGDRAGON
Fourth deposit offer – 125% up to £625 with the bonus code GOLDENCRANE
Mandarin Palace Casino Games
With more than 150 outstanding games from the innovative software developer Saucify, Mandarin Palace Casino will keep you immersed for hours at a time. Slots fans have a huge number of thrilling games created with 3D graphic animations, authentic sound and impressive bonus features.
As soon as you log in, be sure to give the networked progressive games a spin. You’re bound to find Rocket Jack and Cash Flow especially energising with massive jackpots just waiting for lucky winners. What’s more the slots in general offer breathtaking payouts, so try out Robin Hood Outlaw and Aladdins Loot for a taste of the amazing action.
Video Poker players have a superb choice of 33 different game variants designed by Saucify. In essence, the vibrant graphics and smooth game play makes them more exciting than video poker games elsewhere.
As for the table games, Saucify have made up for the absence of live dealer tables with realistic Blackjack and Roulette games. In fact, all the table games including Craps, 3 Card Poker and Punto Banco are smooth and pleasurable to play.
Live Casino Features
Mandarin Palace Casino does not offer a live dealer casino platform.
Mobile Casino Features
Mandarin Palace Casino has a superb mobile offering of unique Saucify games in stunning HD quality. At the present time around 50 games are available but the portfolio is set to grow massively. Especially exciting are slots like Road Trip, Sushi Bar and Born to Spin as well as the cool progressive slots, Molten Moolah and Cash Flow.
Fans of card and table games have a thrilling choice video poker titles, Blackjack, Roulette and Keno. Owing to the popularity of casino gaming on the move, Saucify is optimising games for mobile play much faster. Additionally, it’s developing amazing games exclusively for mobile devices.
How to Access the Mandarin Palace Mobile Casino
The mobile casino is available on your browser through HTML5 web technology. In order to play games at Mandarin Palace Mobile Casino scan in the QR code on the mobile website. In fact, you can scan the QR code into any smart phone or tablet irrespective of the operating system.
Essentially, you are not dependent on downloading an app for Android or iOS powered devices. However, remember to update your browser to the latest version to ensure web pages load correctly and you have maximum security on your device.
Promotions at Mandarin Palace Casino
Endless promotional offers make membership of Mandarin Palace Casino exceptionally rewarding. Apart from the initial welcome bonus package, you are in for fabulous ‘treats’ and plenty of pampering as you earn loyalty points from playing with real money.
To take part in any promotions at Mandarin Palace Casino you need to receive an invitation by email or SMS. It’s important to realise that when you play in casino tournaments, leaderboard competitions or medals promotions you can only cash out $100 even if you win more than that amount.
Genesys Club Loyalty Rewards
Every player at Mandarin Palace Casino is guaranteed free membership of the prestigious Genesys Club. Every loyalty point you earn playing real money casino games leads to fabulous rewards. In fact the Genesys Club has four tiers and the balance of your loyalty points determines your tier. Moreover, the higher your status, the more benefits you get, including higher withdrawal limits and expensive gifts.
Reliability and Fairness
The Genesys Group of casinos that includes the Mandarin Palace, takes the privacy as well as the security of all its players very seriously indeed. To this end, all financial transactions are encrypted with advanced encryption technology used by banks. Additionally, the company is PCI compliant and doesn’t sell customer data to other companies.
In order to prove that the games in the casino are fair and random, a monthly test of the random number generator is done by iTech Labs. In fact, players can read the report on the casino home page showing that Mandarin Palace Casino is a safe place to play online.
Payment Methods Available at Mandarin Palace Casino
Players at Mandarin Palace Casino can deposit in USD, AUS$, CAD, GBP, Norwegian NOK, EUR, Swedish SEK and Danish DKK. There are several secure payment methods for depositing funds to your Mandarin Palace Casino account. It’s important to realise that the accepted payment methods vary according to where you live in the world. For this reason, we suggest that players take a few moments to check out the payment methods for their region.
Generally speaking, you can choose from several credit and debit cards like Visa, American Express and Mastercard, E-Wallets and prepaid cards such as Skrill, Neteller, Upaycard and Ecopayz.
Cashing Out from Mandarin Palace Casino
Like many online casinos, withdrawal requests remain pending for two days before processing. Whilst withdrawal requests are dealt with throughout the week, payments are sent to players every Monday and Thursday. Markedly, withdrawal methods are limited to bank transfer, cheque, Visa, Skrill, and EcoPayz.
In order to receive your money within 48 hours and not pay fees, we suggest that you select the E-Wallet option. Other withdrawal options incur fees shown on the casino website and take at least one week.
Variable Withdrawal Limits
The maximum cash out that you can request each week from Mandarin Palace Casino depends on your position in the Loyalty Programme. At present, players on the Bronze tier can withdraw $1,500 each week. Silver tier players are limited to $2,500 per week. Gold tier players can withdraw $3,500 each week. Platinum tier players can cash out $5,000 weekly.
Because the team at Mandarin Palace Casino operates a strict payment process, you will get a short phone call after you ask for your first withdrawal, to verify that it was really you who asked for a cash out.
Without a doubt, the customer support team at Mandarin Palace Casino provide an impeccable service. To this end, the efficient team of professionals work 24/7 answering questions from players all over the globe. You can initiate a live chat session instantly on the casino website or pick up the phone and call one of the TOLL FREE numbers available for 10 countries.
Additionally you can choose to send a FAX or an email setting out your queries in writing. A key point to remember is that the free phone numbers are for landlines only. So if you use your mobile phone you are likely to incur costs for the call.
Fast Facts about Mandarin Palace Casino
- Launched in 2009
- Accepts players from the USA
- Owned by the Genesys Technology Group
- Licensed in Curacao
- Managed by Ardway Ltd in Malta
- Instant play and download casino
- 160+ unique games supplied by Saucify (originally BetOn Soft)
- Certified fair by iTech Labs
- 98% pay out rate
- Web based mobile platform
- 24/7 live support
- Offered in English, German, Italian and French languages
- PCI compliant
- 128-bit encryption of customer transactions
Mandarin Palace Casino does not accept players from the UK, Spain, South Africa, Bangladesh, Romania, Brazil, Croatia, Hungary, Japan, Mexico, Netherlands, Russian Federation and Ireland.